Challenge Delivering over a million orders every week, our client figured out that digitizing their delivery operations, monitoring business SLAs, and automatically dispatching orders to drivers is not enough to…
Krystel Oufi08/11/2021
100+ Million
Deliveries
14,000+
Stores
30,000+
Drivers
15+
Countries
500+
Customers
100+ Million
Deliveries
14,000+
Stores
30,000+
Drivers
15+
Countries
500+
Customers
Lyve nGage last mile delivery management software empowers hundreds of enterprises around the world in several industries including food and beverage, groceries, retail, e-commerce, pharmaceuticals, couriers, and more
Delivery In The Digital Age
Lyve nGage comes with everything you would expect from a last mile delivery software.
Real Time Tracking
Track your drivers in real-time on a map interface. Enable your operations team to know where drivers are at all times. Track order journey with time stamps from the time order is created until it is delivered.
Dynamic Route Planning
and Optimization
Provide your drivers with the best optimized route that is calculated based on traffic conditions, order types, drivers’ capacity, Service Level Agreements (SLA), Estimated Time of Arrival (ETA), and other criteria.
Automated Dispatching
Avoid manual order assignments and let our system assign orders automatically based on drivers’ capacity, workload, employment type, vehicle type, payment type, driver rating, and other criteria.
Drivers Pooling &
Order Clubbing
Optimize your fleet utilization by sharing a pool of drivers among multiple stores. Assign multiple pickups and multiple drop-offs to the same driver within the same trip while complying with your SLAs.
Customer Engagement
Allow your customers to track their irders in real-time, communicate with drivers directly, update their delivery location, and rate drivers, keep your customers engages using automated SMS notifications.
Smart Analytics &
SLA Monitoring
Use our advanced reporting tools and hearmaps to analyze and visualize the performance of your orders, stores, drivers, and delivery areas. Monitor your SLAs in real-time and vuew akerts for any SLA failure for any team or store.
Total Visibility
Real-time overview of the entire fleet.
Driver Pooling
A single pool of drivers assigned to multiple customers.
Order Clubbing
Multiple pickups and deliveries in a single journey.
Dynamic Routing
Real-time route optimization to shorten delivery times.
Delivery In The Digital Age
Lyve nGage comes with everything you would expect from a last mile delivery software.
Total Visibility
Real-time overview of the entire fleet.
Driver Pooling
A single pool of drivers assigned to multiple customers.
Order Clubbing
Multiple pickups and deliveries in a single journey.
Dynamic Routing
Real-time route optimization to shorten delivery times.
Real Time Tracking
Track your drivers in real-time on a map interface. Enable your operations team to know where drivers are at all times. Track order journey with time stamps from the time order is created until it is delivered.
Automated Dispatching
Assign orders automatically to drivers capacity, workload, ETA, vehicle type, patment type, driver rating, and other criteria.
Customer Engagement
Allow your customers to track their irders in real-time, communicate with drivers directly, update their delivery location, and rate drivers, keep your customers engages using automated SMS notifications.
Dynamic Route Planning and Optimization
Provide your drivers with the best optimized route that is calculated based on SLAs, drivers capacity, ETA, traffic conditions, and other criteria.
Drivers Pooling & Order Clubbing
Optimize your fleet utilization by sharing a pool of drivers among multiple stores. Assign multiple pickups and multiple deliveries within the same trip while complying to your SLAs.
Smart Analytic & SLA Moitoring
Use our advanced reporting tools and hearmaps to analyze and visualize the performance of your orders, stores, drivers, and delivery areas. Monitor your SLAs in real-time and vuew akerts for any SLA failure for any team or store.
Who can use our delivery management software?
Dispatchers
Dispatchers can manage all the orders, assign orders to drivers manually, track the time stamp of all actions from order creation to delivery, and view drivers notes from the order grid. They can also have a holistic view of all SLAs, orders status, drivers status, ETA and map locations using our advanced Map TV.
Operations Managers
Operations managers can monitor the performance of all stores, drivers, orders, and delivery areas from one dashboard. They can plan delivery capacities based on orders density in different areas. Enabling managers to monitor their SLAs in real-time helps them enhance their team's adoption and compliance to SLAs as early as possible.
Cashiers & Accountants
Cashiers and supervisors can collect cash from their drivers against COD orders. They can configure alerts for excess cash in hand. Accountants can enable and monitor bank deposits and cash transfers between cash centers.
Drivers
Drivers love our easy to use and intuitive mobile app. They can easily find customer info and order details and navigate the pickup and delivery routes. Drivers cannot miss any order since our app pushes tasks notifications for incoming orders that must be acknowledged and accepted. The app can be easily configured to provide several electronic proof of pickup and delivery such as QR scan, signature, images, etc. The app is enriched with more features like drivers wallet, in-app messaging and others.
Customers
Customers are always looking for convenient ways to stay updated with the status of their orders. Our platform is designed with end customers in mind. It is highly customized to keep customers updated throughout the order delivery journey. Our drivers tracking, communications, rating, and feedback features are designed to keep customers engaged and to ensure and monitor their satisfaction
Success Stories
Challenge Our client is one of the top fast-food chains worldwide, delivering over a million orders every week amidst a steady rise of demand for delivery. The fast-food giant had…
Krystel Oufi08/11/2021
Customers Testimonials
Lyve offerings have positively enhanced our business. The dedicated team’s responsiveness and flexibility towards our requirements makes Lyve a trustworthy and valuable partner.
BloomingBox Team
We have been working closely with Lyve, for quite some time now and we are overall very satisfied. Managing our fleet has become seamless and efficient which has enabled us to scale our business. Orders are being delivered fast and we can easily keep track of all packages and drivers’ activities. Customer satisfaction has increased significantly and we envision more success in the next quarter.
Mumzworld Team
We have been a partner of Lyve for over two years now, and have seen them grow manifold in this time, becoming one of the frontrunners in the last mile space in the Middle East. The readiness of their tech, systems, and operations coupled with a very supportive team has helped Zomato to scale its logistics business smoothly in the UAE.
Prakhar Mishra
Business Head - Logistics | Zomato
Since we have partnered up with Lyve, we have seen a major improvement in fleet management. The team is extremely professional and supportive and always available to help in the times of need. As we have an integration in place all the scattered last-mile elements have now come together into one methodical and user-friendly software.
Ioanna Angelidaki
CMO & Co-founder | Instashop
Latest Blogs
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