Your one-stop Delivery Management software

Lyve nGage is a one-stop Delivery Management software to streamline your last mile delivery operations, utilize fleet, reduce cost, and deliver the best customer experience

Dispatchers

Dynamic Route Planning and Optimization

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Provide drivers with the best optimized route calculated based on drivers capacity, ETA, traffic conditions, SLAs and other criteria. Our algorithms cater for different delivery models including multiple pickups and multiple drop-offs

Automated Dispatching

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Assign orders automatically to drivers through our smart algorithms that consider drivers proximity from stores, capacity, workload, ETA, vehicle type, payment type, employment type, driver rating, SLAs, distribution models, and other criteria

Real Time Tracking

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Track drivers in real-time on a map interface. Enable your operations team to know where drivers are at all times. Track order journey with time stamps from the time order is created until it is delivered

Multiple Fleet Management

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Manage multiple fleets of drivers who operate out of different zones. Our system can be integrated easily with third party courier companies to manage internal and external fleet from one place

Advanced Search and Filters

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Use our advanced search and filters capabilities to find information faster. Find information based on date, order ID, order status, team, drivers, pickup locations, brands, and others

QR Code

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Generate QR code for each store. Ask your drivers to scan the QR code as a proof of arrival at store before picking up orders. QR codes are used together with GPS to ensure drivers’ check-ins

Manual Dispatching

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Override the pre-configured automated dispatching logic and take control over driver assignment at any time

Real Time Tracking

Track drivers in real-time on a map interface. Enable your operations team to know where drivers are at all times. Track order journey with time stamps from the time order is created until it is delivered

Automated Dispatching

Assign orders automatically to drivers through our smart algorithms that consider drivers proximity from stores, capacity, workload, ETA, vehicle type, payment type, employment type, driver rating, SLAs, distribution models, and other criteria

Multiple Fleet Management

Manage multiple fleets of drivers who operate out of different zones. Our system can be integrated easily with third party courier companies to manage internal and external fleet from one place

Dynamic Route Planning and Optimization

Provide drivers with the best optimized route calculated based on drivers capacity, ETA, traffic conditions, SLAs and other criteria. Our algorithms cater for different delivery models including multiple pickups and multiple drop-offs

Manual Dispatching

.

Override the pre-configured automated dispatching logic and take control over driver assignment at any time

QR Code

.

Generate QR code for each store. Ask your drivers to scan the QR code as a proof of arrival at store before picking up orders. QR codes are used together with GPS to ensure drivers’ check-ins

Advanced Search and Filters

Use our advanced search and filters capabilities to find information faster. Find information based on date, order ID, order status, team, drivers, pickup locations, brands, and others

Operations Managers

Map TV

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Monitor your drivers status and location, orders status, SLAs, and alerts from one holistic map view in real time

SLA Monitoring

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Use our SLAs Monitoring dashboard to monitor your SLAs and receive real-time alerts for any SLA failure by any team or store

Order Clubbing

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Assign more than one order from one or more brands to the same driver. Our algorithms merge orders automatically based on pre-configured business logic and SLAs

Reliable ETA

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Our algorithms rely on drivers’ estimated time of arrival (ETA) for improved Automated Dispatching, route optimization, and drivers’ utilization

Drivers Pooling

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Optimize and improve your fleet utilization rate by sharing a pool of drivers among multiple stores within the same area. Our driver pooling feature is powered by our route optimization algorithms to ensure on-time deliveries and compliance to SLAs

Smart Analytics

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Analyze and visualize the performance of your orders, stores, and drivers right in your dashboard. Unlock more insights by exporting raw data to be used in any reporting platform. Use our advanced heat map to visualize orders’¬†density across your stores and optimize fleet capacity

Map TV

Monitor your drivers status and location, orders status, SLAs, and alerts from one holistic map view in real time

Drivers Pooling

Optimize and improve your fleet utilization rate by sharing a pool of drivers among multiple stores within the same area. Our driver pooling feature is powered by our route optimization algorithms to ensure on-time deliveries and compliance to SLAs

Order Clubbing

Assign more than one order from one or more brands to the same driver. Our algorithms merge orders automatically based on pre-configured business logic and SLAs

Reliable ETA

Our algorithms rely on drivers’ estimated time of arrival (ETA) for improved Automated Dispatching, route optimization, and drivers’ utilization

SLA Monitoring

Use our SLAs Monitoring dashboard to monitor your SLAs and receive real-time alerts for any SLA failure by any team or store

Smart Analytics

Analyze and visualize the performance of your orders, stores, and drivers right in your dashboard. Unlock more insights by exporting raw data to be used in any reporting platform. Use our advanced heat map to visualize orders’¬†density across your stores and optimize fleet capacity

Cashier and Accountants

Cash Collection

Allow your cashiers and supervisors to collect cash from the fleet against the Cash on Delivery orders

Cash Alerts

Ensure that drivers do not exceed the permitted cash limit in hand by configuring different alerts. Alerts can range from warning drivers to preventing them from receiving additional orders until the cash is handed to their cash center

Cash Transfer

Provide your accountants with a tool to manage and monitor cash transfers between cashiers and cash centers, and bank transfers

Cash Collection

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Allow your cashiers and supervisors to collect cash from the fleet against the Cash on Delivery orders

Cash Alerts

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Ensure that drivers do not exceed the permitted cash limit in hand by configuring different alerts. Alerts can range from warning drivers to preventing them from receiving additional orders until the cash is handed to their cash center

Cash Transfer

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Provide your accountants with a tool to manage and monitor cash transfers between cashiers and cash centers, and bank transfers

Drivers

Intuitive Mobile App

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Our simple mobile interface makes it easy to access real-time customer info and order details and to navigate the pickup and delivery routes

Tasks Notification

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Your drivers will not miss any order. Our App enables push notifications for incoming orders that must be acknowledged and accepted by drivers

Electronic Proof of Pickup

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Enforce drivers to scan QR codes when they arrive to the store and to take photos of the items they pickup as a proof of pickup

Electronic Proof of Delivery

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Avoid delivery mistakes by enforcing one or more proof of delivery requirements such as photos, signature, and notes

Route Optimization

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Help your drivers take the most efficient route to pickup and drop-off locations, which reduces delivery time and lowers fuel cost

In-App Messaging

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Enable drivers to communicate easily with customers

Driver Wallet

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Provide drivers with in-app wallets to keep track of all cash in hand from all the transactions

Intuitive Mobile App

Our simple mobile interface makes it easy to access real-time customer info and order details and to navigate the pickup and delivery routes

Tasks Notification

Your drivers will not miss any order. Our App enables push notifications for incoming orders that must be acknowledged and accepted by drivers

Electronic Proof of Pickup

Enforce drivers to scan QR codes when they arrive to the store and to take photos of the items they pickup as a proof of pickup

Electronic Proof of Delivery

Avoid delivery mistakes by enforcing one or more proof of delivery requirements such as photos, signature, and notes

In-App Messaging

Provide drivers with in-app wallets to keep track of all cash in hand from all the transactions

Driver Wallet

Enable drivers to communicate easily with customers

Route Optimization

Help your drivers take the most efficient route to pickup and drop-off locations, which reduces delivery time and lowers fuel cost

Customer

Automatic Status Updates

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Engage your customers and minimize follow-up calls to your call center. Keep your customers updated at each stage of order delivery with automatic SMS notifications

Flexible Location Update

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Enhance your service by receiving customers feedback about the delivery process and enabling them to rate the drivers after each delivery

Driver Tracking URL

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Provide your customers with tracking links to see the drivers route on the map in real-time

Customer Communication

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Customers can call or chat directly with drivers during the delivery process

Customer Feedback

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Enhance your service by receiving customers feedback about the delivery process and enabling them to rate the drivers after each delivery

Automatic Status Updates

Engage your customers and minimize follow-up calls to your call center. Keep your customers updated at each stage of order delivery with automatic SMS notifications

Driver Tracking URL

Provide your customers with tracking links to see the drivers route on the map in real-time

Flexible Location Update

Enhance your service by receiving customers feedback about the delivery process and enabling them to rate the drivers after each delivery

Customer Communication

Customers can call or chat directly with drivers during the delivery process

Customer Feedback

Enhance your service by receiving customers feedback about the delivery process and enabling them to rate the drivers after each delivery

Integrations

With the full documented API, our system can be easily integrated with any Point of Sale and third-party logistics providers

Book Your Demo

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