Put the power of a full-scale delivery operation in your hands. With just a few clicks, you’ll be able to get your items where they need to go.
Delivery Management Made Simple
About
Digitize Your Operations
Lyve Manage is a one-stop delivery management solution to streamline your last mile delivery operations, utilize fleet, reduce cost, and deliver the best customer experience.
Intelligent Deployment
Nearest available people are dispatched in real-time.
Cloud-Based Management
Manage your teams through a powerful dashboard.
Technology That Works
Optimize people to orchestrate a seamless customer experience.
Advanced Scheduling
Real-time visibility and control of personnel.
500+ Million
Deliveries
14,000+
Stores
30,000+
Drivers
15+
Countries
500+
Customers
Lyve Manage last mile delivery management software empowers hundreds of enterprises around the world across several industries including food and beverage, groceries, retail, e-commerce, pharmaceuticals, couriers, and more.
Everything you need from
a last mile delivery solution.
Real Time Tracking
Track your drivers in real-time on a map interface, enabling your operations team to know where your drivers are at all times. Track an entire order journey, with time stamps signaling when the order is created, to when it is successfully delivered.
Dynamic Routing
Plan and optimize routes calculated from traffic conditions, order types, drivers’ capacity, Service Level Agreements (SLA), Estimated Time of Arrival (ETA), and other criteria.
Customer Engagement
Allow your customers to track orders in real-time, communicate with drivers directly, update their delivery location, and rate drivers. Keep your customers engaged using automated SMS alerts, making them part of the delivery experience.
Automated Dispatch
Avoid manual order assignments and let our system assign orders automatically based on drivers’ capacity, workload, employment type, vehicle type, payment type, driver rating, and other criteria.
Pooling & Clubbing
Optimize fleet utilization by sharing a pool of drivers among multiple stores. Assign multiple pickups and multiple drop-offs with the same driver along the same trip, all while complying with your delivery SLAs.
SLA Monitoring
Use our advanced reporting tools and heatmaps to analyze and visualize the performance of your orders, stores, drivers, and delivery areas. Monitor your SLAs in real-time and view SLA failure alerts for any SLA, team or store.
Who can use our delivery management software?
Dispatchers
Dispatchers can manage orders, assign orders to drivers manually, track the time stamp of all actions – from order creation to delivery – and view driver notes from the order grid. Dispatchers can also have a holistic view of all SLAs, orders status, drivers status, ETA and map locations using our advanced Map TV.
Operations Managers
Operations managers can monitor the performance of all stores, drivers, orders, and delivery areas from one dashboard. They can plan delivery capacities based on order density in different areas. Managers monitoring their SLAs in real-time can enhance team adoption and compliance to their SLAs as quickly as possible.
Cashiers & Accountants
Cashiers and supervisors can collect cash from their drivers against COD orders. They can configure alerts for excess cash in hand. Accountants can enable and monitor bank deposits and cash transfers between cash centers.
Drivers
Drivers love our easy to use and intuitive mobile app. They can easily find customer info and order details and navigate the pickup and delivery routes. Drivers cannot miss any order since our app pushes tasks notifications for incoming orders that must be acknowledged and accepted by drivers in order to proceed. The app can be easily configured to provide several electronic proof of pickup and delivery such as QR scan, signature, images, etc. The app is enriched with extra features like drivers wallet, in-app messaging and others.
Customers
Customers are always looking for convenient ways to stay updated with the status of their orders. Our platform is designed with end customers in mind. It is highly customized to keep customers updated throughout their order delivery journey. Our driver tracking, communications, rating, and feedback features are designed to keep customers engaged and to ensure and monitor their satisfaction – from order to payment and delivery.
